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| PotteryAttic.com can ship to virtually any address around the world. The total shipping charge is automatically calculated and displayed on the last page of the order form, before you submit your order. |
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| Standard Shipping Charges for Domestic Shipping: |
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Orders $299 and above Free of additional charges
Orders of $150 to $299 +10% on item price
Orders below $150 + 15% on item price
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| Domestic Shipping |
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For your convenience, we use the United States Postal Service (USPS) and UPS Ground. If shipping address is a P.O. Box, APO, FPO, rural address, Hawaii, Alaska, Guam, Virgin Islands, and Puerto Rico your order will ship via United States Postal Service. Please select "Standard Shipping" if any of these apply to you; otherwise, select the shipping method that is most convenient for you. If you prefer another shipping company, we can make arrangements please Contact Us
Our shipping and processing charges are based on the total amount of your purchase. This rate is valid only in the Continental USA for orders shipping USPS or UPS ground. The cost will be adjusted for other countries and/or provinces and for customers requesting a carrier other than UPS. These charges are designed to cover the cost of processing your order, handling and packaging the products you have purchased, and delivering them to you and/or to the recipients you designate. . When your order is ready to ship, it generally takes 5 - 7 business days for delivery. No weekend or holiday delivery is available. Oversized and overweight packages may incur additional charges and service restrictions. You will receive an email confirmation verifying that your order has been shipped. Please allow up to five days for confirmation of orders sent via Standard Shipping. StandardShipping Charges
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Turnaround Time |
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| We strive to process all orders within 24 - 72 hours. Our cut off time for priority shipments is 10:00 am EST |
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| Special Ordered Merchandise |
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| Sometimes it may be necessary to special order an item. If this is going to result in a substantial delay in you receiving your product, you will be notified via E-Mail and given the option of choosing another item or canceling the order. |
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| Shipping Methods |
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| PotteryAttic.com reserves the right to pick an alternate shipping method that will provide comparable or better delivery times. Sometimes this is necessary for various logistical reasons, however if you chose an expedited shipping method, the alternate method will be comparable. Pottery Attic.com primarily ships via USPS and UPS Ground however some manufacturers do not support UPS and it may be necessary to substitute another carrier. You will always receive a ship method that is as fast as, or better, than the one you chose. If this is ever not possible, you will be notified of your options via E-Mail. |
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| Sales Tax |
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| Residents outside the state of Nevada will not be charged sales tax on purchases. Orders from within Nevada are charged 6.5% sales tax |
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| Free Shipping |
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| Free Shipping within the 48 contiguous USA on orders $299 or more |
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Offer only valid while supplies last and is limited to sizes/styles available. |
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Applies only to products purchased from our website. |
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No Coupon Code necessary. |
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Offer cannot be combined with any other offer. |
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Offer not valid on Gift Cards. |
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Offer only applies to GROUND/STANDARD shipping and excludes oversized and over weight items. |
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This promotional offer may be modified or terminated at any time without notice. |
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| HOW IT WORKS |
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| To participate, simply add a qualifying product to your shopping cart and Free Ground Shipping will automatically be applied |
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| TERMS AND CONDITIONS |
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| Applies only for standard ground shipping. Discount does not apply to taxes, gift-wrapping, gift cards, or similar charges. Entire order must be shipped to a single address. Cannot be combined with any other promotional offer nor is this offer valid on previous purchases. Only applies to orders to be shipped to a valid address in the United States, excluding Alaska. Not available for shipments to APO/FPO addresses or P.O. boxes. Customer responsible for all shipping costs for returned merchandise. Offer not valid on cancelled or out of stock merchandise. |
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| U.S protectorates or APO/FPO addresses |
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Most orders may be shipped to P.O. Box or Military APO / FPO address, but some restrictions may apply.
Orders being sent to P.O. Boxes or Military APO / FPO addresses must be shipped via the United States Postal Service (USPS).
Military APO / FPO orders and orders shipping to P.O. Box addresses cannot be shipped via Second Day or Overnight Priority service.
For orders shipping to APO/FPO locations, please select AE for Armed Forces Europe, Middle East, Africa, and Canada; AA for Armed Forces Americas; and AP for Armed Forces Pacific. Also make sure that you have selected United States in the Country field.
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| International Shipping |
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Introduction |
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Restrictions and Limitations |
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Customs, Duties, and Taxes |
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Import Fees |
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Terms & Conditions (Import Fees) |
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| Introduction |
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PotteryAttic.com gladly accepts orders from all around the globe. Shipping rates and fees may vary depending on the deliver address for your order.
Read more about shipping to U.S Protectorates or APO/FPO addresses
Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions And Limitations (which apply to all international shipments) Please note: For your protection, PotteryAttic.com will send any order valued at $400 or more via a trackable method.
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| Restrictions |
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| All products are shipped to countries outside the United States are subject to an import fees. |
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| Restrictions And Limitations |
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| For products shipped internationally, please note that you are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from PotteryAttic.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. |
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| Privacy |
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Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.
Customs authorities require us to state the value of the gift item directly on the package. |
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| Returns & Replacements |
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| Returns & Replacements The above also apply to any replacement product we might ship (in our discretion) if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please ContactUs. |
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| Customs, Duties, and Taxes |
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The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
For your convenience, when we use Priority International Shipping to the above listed countries, PotterAttic.com will estimate and collect an Import Fees Deposit, and such funds will be used by the carrier or another agent to pay the Import Fees on behalf of you (or the recipient) to the appropriate authorities of the destination country. If applicable, you authorize us to designate a carrier to act as your agent to clear the merchandise with the relevant customs and tax authorities in the destination country; in the case of gifts or other purchases made on behalf of another recipient, you make the foregoing authorizations on behalf of the recipient designated in your order. |
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| Import Fees Deposit |
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Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). For your convenience, when we use Priority International Shipping to eligible countries, PotteryAttic.com will estimate and collect an Import Fees Deposit, and such funds will be used by the carrier or another agent to pay the Import Fees on your behalf (or on the recipient's behalf) to the appropriate authorities of the destination country
Read below for the answers to further questions about the Import Fees Deposit and applicable Terms and Conditions. |
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